Customer Feedback

General Feedback

3/10/2014 by Kevin
I think your website is great, I'll let you know once I get my order how the shipping was. Only one thing I don't like. An email stating that you have received my order and it was shipped would be nice. Other vape sites I purchase from will do this a

General Feedback

3/7/2014 by Lorie
I am really happy with VapeMate's customer service. I loved my shopping experience. My order was processed and shipped quickly and efficiently. I received my products in good condition in no time. I stopped smoking october 2013 using nicotine patches

General Feedback

2/19/2014 by Chantel
You seriously are the BEST. Your customer service is amazing. I made a mistake on my order and you fixed it right away! Another company I dealt with accused me of trying to get free items meanwhile I was simply asking them to fix an order for me (I w

General Feedback

2/17/2014 by Jeff
Love the service, and speed! My order came super fast, was exactly what I ordered, and even had a nice little note written on it...nice touch! I am recommending Vape Mate to all of my smoker friends! thanks!!

Customer Support

2/13/2014 by Bonnie
Jeremy ******* in Winnipeg gave me this answer when I suggested my set-up may be defective. He was the one who set me up and he was very good at showing me how to use it. I asked questions until I knew how to use and take care of it. "If you scr

General Feedback

2/12/2014 by - not provided -
Very happy with the service from Vapemate.

Customer Support

2/6/2014 by - not provided -
Had shipping issues, VapeMate fixed everything and got my order reshipped in excellent time! Thanks guys!

Shopping Experience

1/30/2014 by James
Terrific service as always and prompt delivery! Always a pleasure to shop at VapeMate

General Feedback

1/20/2014 by Alan
Very happy with the service and rba purchased

General Feedback

1/14/2014 by Leanne
from shopping on line to your user friendly website and follow up customer care, impressive is understated! ALL products received are exceptional, working great and the best I have ever had the pleasure of vaping with. I have tried MANY companies onl

Shopping Experience

1/6/2014 by Leanne
I found your website very user friendly and professional. The stainless steel evod I received came surprising fast through the mail, considering I did order during the Christmas holidays :) Your prices are VERY pleasing and I look forward to ordering

General Feedback

12/16/2013 by Josh
I was very happy with the speed of delivery. I was less satisfied with the quality of the power cord / recharger I bought - it seems to be real hit & miss. And the 9.99 flat shipping seems pricey based on the small amount I was ordering. I would be m

General Feedback

12/10/2013 by Ryan
Great customer service and quick shipping.

Shopping Experience

12/5/2013 by Kurt
I am very happy with the selection & quality of the products which includes reasonable pricing. The shipping is great...fast with no hassles. You always send the correct items I have ordered. Overall, I am a very happy customer.

General Feedback

11/28/2013 by Chantel
I love this product! I now Vape like it is going out of style! Both my husband and I have quit smoking. With this product, we still get to enjoy the social aspect of going outside for a puff with our friends and do not have to stink like they do! Ton

General Feedback

11/27/2013 by Richard
Thanks, my whole transaction went perfectly smoothly, even though I just ordered one thing that was on sale, you didn't treat it like a small order. Looking forward to dealing with you guys again!

Shopping Experience

11/10/2013 by VIVIAN
Great service and super fast! Definitely will be placing an order again :)

Product Selection

10/21/2013 by - not provided -
Lots of cool stuff, maybe need a better deletion of batteries, definitely you guys need to get the variety packs back, and maybe make them so that someone could get different concentrations in the same pack other than that I love the service. you guy

General Feedback

10/21/2013 by Darcy
Very happy with my whole experience from ordering the product to receiving it great job vapemate keep up the great work

Product Selection

10/21/2013 by Darcy
Would like to see bigger size for e juice otherwise great
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