Customer Feedback

General Feedback

2/14/2015 by - not provided -
Easy to order and I received my Vape very quick! I will definitely be back!

General Feedback

1/29/2015 by - not provided -
I am happy with the products I ordered. They arrived in a timely fashion (even though there was a Canada Post mixup due to their incompetence and confusing online tracking system), They arrived in excellent condition due to proper packing, and are in

General Feedback

1/20/2015 by John
Hi, Love the vape! I find the 24 mg too strong, however -- gives an unpleasant zing in the extremities -- and 12 mg is a bit low. Can you get 18 mg? Cheers, J

Shopping Experience

1/8/2015 by - not provided -
The entire experience was great! Will absolutely order again in the future!

General Feedback

1/5/2015 by - not provided -
I had a great experience here! Shipping was a little steep but it was also very fast, the products are fairly priced, the customer service is friendly and helpful here, the products that are found here are very difficult to find at other Canadian ven

General Feedback

12/30/2014 by - not provided -
you need lower nicotine choices on your juices

General Feedback

11/21/2014 by James
Best experience ordering eCig juice!!! I will be ordering from your site AGAIN!!! and AGAIN!!!

General Feedback

11/9/2014 by Wanda
These guys are great and very knowledgeable about all things regarding vaping! Their products are top quality.YYou'll never need another site or supplier! They were also extremely fast in their shipping. :) I'm very impressed!

Customer Support

10/29/2014 by Nicole
This is a great site for customer support! I have emailed them to ask a couple questions and they are always fast in response and give you true service. This is a reliable site and am lucky I stumbled across it!

Shopping Experience

9/18/2014 by Edwin
Great service!!!!! 100% satisfied customer!!!!

Web Site - Usability or Design

9/14/2014 by - not provided -
Straightforward, well categorized and laid out.

General Feedback

7/27/2014 by Eric
It's been a year since I discovered VapeMate. It's been a year of excellent service. On 2 separate occasions where there were minor issues (cracked glass tank on a clearomizer, inability to order due to system error) VapeMate have gone out of their w

General Feedback

7/21/2014 by - not provided -
I was very impressed with the communication and customer service Vape Mate had to offer. I was notified when my order was placed, when it was being package and when it was shipped. After my order was placed, it shipped the next day and took about 4 b

Web Site - Usability or Design

7/18/2014 by - not provided -
[No Comment Provided]

General Feedback

6/25/2014 by Melissa
I am extremely impressed with your company. Your website is very thorough and explains everything clearly. And the customer service is what really seals the deal for me! Keep up the good work!

Customer Support

6/6/2014 by - not provided -
I have an Itaste MVP which I have been using, but wanted to switch to something a little less cumbersome. I bought the E-smart starter kit, but had trouble getting the batteries going. I called Vapemate and in five minutes we'd solved the problem and

General Feedback

4/16/2014 by Luke
Very good.

General Feedback

3/25/2014 by Marco
No problems with the products received. Items shipped and received in a timely fashion. The whole experience was excellent and have recommended your store over at the ecigarette forum. Would definitely order from again.

General Feedback

3/17/2014 by Sherrille
Excellent website. Fast shipping. Did not really find the right flavour. Closest was the Full Flavor. Export was the next choice but was like a stale cigarette. Navy and mac maurier were sort of like popcorn...Do you have anything more like fresh tob

General Feedback

3/10/2014 by Luke
Service and products have been great.
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